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Prerequisites

  • An active Instantly account
  • Your webhook URL, shown in the Instantly panel on the Integrations page with your workspace ID already in it

Webhook Setup

1

Open Instantly Settings

In Instantly, go to Settings → Integrations → Webhooks.
2

Add a New Webhook

Click Add Webhook and enter the following URL:
Replace {client_id} with your RevyOps workspace ID.
3

Select Events

Enable the following event types:
  • Email Sent
  • Email Reply
  • Email Bounced
  • Unsubscribed
4

Save and Test

Save the webhook and use the Send Test button to verify RevyOps receives the event.

Agency Setup (Global Webhook)

For agencies managing multiple workspaces, use the global webhook instead:
Copy it from the Campaign Mapping page, which shows it with your agency ID filled in. The single webhook sends each event to the workspace whose Campaign Mapping keyword appears in the Instantly campaign name, matched with the same capital letters. A campaign called acme q3 outbound never reaches a workspace whose keyword is Acme, and Instantly still logs the delivery as a success, so nobody sees an error. The full routing rules are in the Webhooks Reference.

Data Mapped