> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revyops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> Manage individual prospects across all campaigns and platforms.

## Overview

Contacts represent individual email prospects. RevyOps creates or updates a contact record each time a webhook event is received from a connected platform.

## Contact Fields

| Field                      | Description                                                 |
| -------------------------- | ----------------------------------------------------------- |
| **Email**                  | Primary identifier — must be unique per workspace           |
| **First Name / Last Name** | Prospect's name                                             |
| **Title**                  | Job title                                                   |
| **Phone**                  | Phone number                                                |
| **Company**                | Associated company record                                   |
| **Status**                 | Current contact status (e.g. Active, Unsubscribed, Bounced) |
| **Custom Fields**          | Flexible key-value fields defined per workspace             |

## Custom Fields

Custom fields let you attach arbitrary data to contacts. Common use cases:

* Industry, company size, or revenue
* Lead score or qualification tier
* Persona or ICP tags
* Notes from the sales team

Custom fields are created per workspace and appear on all contact records.

<Note>
  Custom field values are set via the API or automatically populated from webhook payloads when the platform includes them.
</Note>

## Searching Contacts

Use the **Contacts** page search to find prospects by:

* Email address
* First or last name
* Company domain
* LinkedIn URL

## Contact Status

Contacts can have the following statuses:

| Status         | Meaning                           |
| -------------- | --------------------------------- |
| `active`       | Currently in an active campaign   |
| `replied`      | Has replied to at least one email |
| `interested`   | Marked as interested              |
| `unsubscribed` | Opted out                         |
| `bounced`      | Email bounced                     |

## Viewing Email History

Click on any contact to see the full email thread — every outbound email and inbound reply, across all campaigns they've been part of.

## Master Contact List

The **Master List** view shows every contact in your workspace regardless of campaign, making it easy to spot duplicates or research a prospect's full history with your outreach.